Join Our Patient Support Team — Opportunities in Specialty Healthcare
At Innomar Strategies, we are dedicated to improving patient access to life-changing specialty medications across Canada. As we continue to grow our Patient Support Programs, we are proactively connecting with talented healthcare professionals who are passionate about making a real difference for patients and the providers who care for them.
If you have experience in patient support, specialty healthcare, or therapeutic areas such as Multiple Sclerosis, Neurology, or Immunology — we want to hear from you. Register your interest below to be among the first to know when new opportunities become available.
Role Overviews
We are building our talent community across the following areas:
Caseworker & Reimbursement Specialist
Are you someone who thrives in a patient-facing environment and understands the complexities of navigating the Canadian drug reimbursement landscape? Caseworkers and Reimbursement Specialists at Innomar Strategies serve as essential connectors between patients, payers, and the healthcare system — ensuring that access barriers are resolved quickly and compassionately.
You may be a great fit if you have:
- Experience in a Patient Support Program (PSP) environment
- Strong phone-based customer service and communication skills
- Familiarity with drug coverage, prior authorization, and payer navigation processes
- Exceptional documentation habits and attention to follow-up
- Exposure to MS, Neurology, or Immunology therapeutic areas
Administrative Roles
Our administrative professionals are the operational backbone of our Patient Support Programs. These roles require precision, discretion, and the ability to manage high volumes of structured work while maintaining exceptional service standards.
You may be a great fit if you have:
- Experience supporting program administration in a healthcare or PSP setting
- Strong data entry, documentation, and records management skills
- A detail-oriented mindset with comfort managing repetitive, high-volume tasks
- A commitment to confidentiality and patient privacy
- Background in MS, Neurology, or Immunology programs is an asset
Nurse Case Manager
Nurse Case Managers at Innomar Strategies play a pivotal role in guiding patients through complex specialty treatment journeys. With clinical expertise and genuine compassion, you will build meaningful relationships with patients, caregivers, and the healthcare providers supporting them.
You may be a great fit if you have:
- Current nursing credentials (RN or equivalent)
- Patient support or case management experience, ideally within a PSP
- Strong clinical judgment paired with exceptional communication skills
- Experience supporting patients in MS, Neurology, or Immunology therapeutic areas
- Ability to manage a complex caseload while maintaining a patient-first approach
Field Nurse Case Manager
Field Nurse Case Managers bring all the clinical care and case management expertise of a Nurse Case Manager to physician offices and specialist clinics across Canada. If you enjoy building relationships in the field and have a talent for engaging directly with physicians and clinic teams, this role is for you.
You may be a great fit if you have:
- Current nursing credentials (RN or equivalent) with field or community nursing experience
- A track record of building strong relationships with physicians and specialist teams
- Willingness and ability to travel to physician offices and clinic sites
- Experience engaging with specialists across multiple therapeutic areas, including MS or Neurology
- A proactive, self-directed work style suited to a field-based environment
Why Innomar Strategies?
When you join Innomar Strategies, you become part of a purpose-driven team that touches nearly every aspect of the specialty healthcare journey — from first patient contact through to long-term treatment support. As part of Cencora, a global leader in pharmaceutical distribution and healthcare solutions, our team members benefit from a world-class professional environment with real opportunities for growth.
- Work that directly improves patient lives across Canada
- A collaborative, inclusive culture guided by Cencora's values
- Access to a broad national network of healthcare professionals
- Meaningful career development within Canada's leading PSP organization
Purpose with perks
Financial
- Competitive pay
- Group RRSP
- Tuition reimbursement
- Employee Stock Purchase Plan
- Parental Leave Top-Up
Health
- Health savings account (HSA)
- Wellness Account
- Dental and vision
- Medical and prescription drug
Wellness
- Volunteer time off
- Wellness Days
- Dress for your day
- Access to Dialogue Health
New roles are opening soon. Tell Us About Yourself.
Even if the right role isn't posted yet, we'd love to learn about you. Complete the short form below and our talent acquisition team will be in touch when an opportunity that matches your background becomes available. Your information will be held securely and used only for the purpose of connecting you with future roles at Innomar Strategies.