Our Integrated Model

Flexible solutions. Scalable delivery. Unparalleled patient care.

With every step along the commercialization journey and beyond, your needs flex and change. You deserve a partner that can anticipate those needs and expertly support you and your patients through these changes. By leveraging our integrated service model, we customize solutions to support our partners at every stage of the product lifecycle.

Anticipating changes in the dynamic healthcare landscape

Responding to insights developed through our relationships with patients, healthcare providers, and payers, we continually evolve our services to create better experiences across the continuum of care. 

We are committed to evolving with the changing healthcare landscape and identifying innovative solutions that leverage new approaches and technology that enhance the experience for our customers and our patients. Being a leader in patient support services allows us to view digital solutions through a unique lens—because we can see them as enhancements to this patient experience.

The true value of our integrated model lies in its ability to flex and adapt to your needs as our partner, delivering comprehensive data from every step of the journey to shape and inform business decisions. Our solutions create efficiencies that streamline care delivery, seamlessly integrate into patients’ daily lives, and ultimately, contribute to increased treatment adherence and better health outcomes.


Seamless solutions with the patient at the heart.

During pre- and post-commercialization of your product within the Canadian market, we provide valued solutions that create efficiencies for our partners, and better experiences for patients.
Printed illustration of patient journey in English

Manufacturers new to Canada

Commercializing in Canada

If you are a manufacturer entering the Canadian market for the first time, we can help you understand the unique challenges of our complex regulatory and market access systems. Our combination of real-world data generation, in-market expertise and industry-shaping thought leadership will help you develop targeted commercialization strategies and seamless implementation to ensure the success of your product. To get you started, here are a few key considerations to lay the groundwork for your successful commercialization journey in Canada.
Canadian flag

As patients' and partners' needs grow and change, so do our services and how we deliver them. 

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