Creating an outstanding patient experience is about removing barriers to care so that patients can focus on what matters most—their health. Quality and safety protocol adherence is paramount to our success. Our e-reporting platforms and Quality Assessment (QA) audits ensure visibility and open lines of communication across the continuum of care. 

Patient safety is our highest priority. We implement and audit safety protocols consistently and rigorously, nationwide. Every nurse in our network is certified in Advanced Cardiac Life Support (ACLS), and participates in risk mitigation programs to ensure patient safety. 

Our nurses complete extensive training in client-approved program- and product-specific work instructions, including adverse event training prior to working on any new program. Maintaining the highest standards of professionalism, our nurses document their best practices, which are audited regularly. Our regional nurse educators and management team trains every nurse to maintain consistency and build upon existing expertise throughout our entire network.