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Development and implementation of Standard Operating Procedures (SOPs) related to all clinic processes, project requirements and issues;
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Ensuring compliance with required policies and procedures
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Invoice tracking for clinics and physicians
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Development and implementation of QA processes related to clinic processes;
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Maintain clinic audit records in accordance with department policies and reconciliation of monthly/annual clinic check lists;
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Organization and tracking of inventory of all Innomar clinics;
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Oversee clinic’s capacity and utilization for all Innomar injection, infusion and patient education/training programs;
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Assist in the maintenance of the Clinics and Nursing Database
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Facilitate and assist with program times and time blocks
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Provide resource and consultation to the Scheduling Team Leader
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Clinic Optimization: including but not limited to opening new clinics (location, contracts, physician communications and contract negotiation, furniture, supplies, etc);
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Act as a liaison between client, clinic owners, physicians, etc;
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Coordination of all client and physician clinic visits/tours;
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Weekly and monthly reporting for Senior Manager and/or Director of the status of activities performed;
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Some travel within Canada required (~5% of time).
5. Position: Regional Manager, British Columbia
Department: Specialty Services
Position type: Full-time salaried
Reports to: Senior Manager, Nursing Services
Expected schedule: Monday-Friday between 8am-8pm
Responsibilities:
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Implementation of all program and departmental policies and protocols at regional level
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Reviews and audits for all protocols related to field nurses, clinics and staff training
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Ensuring program requirements are met and College of Nurses standards of practice are maintained
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Identification of hiring needs to Senior Manager and interviewing and selection of new staff
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Training for new staff and ongoing training for all regional nursing staff based on program and departmental protocols and training materials provided
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Front line support to the field nurses in clarifying nursing issues, payroll concerns, vacation authorization and scheduling issues
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Regular performance appraisals for regional nurses as per company protocols
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Management and sign-off of field nurse expenditures (expense reports and invoices)
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Review of nurse timesheets for region to ensure proper completion and accuracy
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Coordination of nurse scheduling with Scheduling Coordinator
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Management of clinics inventory in the region and reconciliation of monthly check lists
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Coordination of all requested clinic visits/tours
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Work with monthly KPI’s for forecasting purposes
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Patient care for key programs to maintain administration skills and provide back-up as required
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Some travel required. Utilization of time: 10% field work/patient time; 90% nurse management, training and administration.
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Maintain lines of communication with the program managers, field nurses and all other employees and clients.
Qualifications:
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BScN; Registration with the BC College of Nurses
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CVAA certification an asset
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BCLS required, ACLS an asset
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Minimum 5 years nursing experience
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Experience in nurse training & education an asset
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Experience working with the biotechnical/pharmaceutical industry.
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Minimum 2 years experience in management
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Available to travel
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Excellent computer skills (Excel, Word, Power Point, Outlook).
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Excellent communication and administrative skills