Careers

Administration/Operations

Business Intelligence Analyst
 
Position type:      Full time, Permanent
Location:             Burlington, ON
Work schedule:   Flexible within hours of operation: Monday-Friday 8am-8pm
               
Reporting to the Business Intelligence Manager, the Business Intelligence Analyst will be responsible for working with internal and external clients to develop reporting/analytics solutions in response to requests of diverse scope. This individual will be accountable for the design, implementation and management of all aspects of the solutions, including close interaction with the IT department to develop the reporting/analytics tools necessary to accomplish the solution.
 
The Business Intelligence Analyst will be work closely with the Canadian and US Business Intelligences teams to implement best practices throughout the company’s services. This is a fantastic opportunity to move into a growing, multi-National healthcare company and progress your career with extensive client experience. The role comes with a competitive salary and comprehensive benefit package.
 
 
Responsibilities:
  • Working with the development team and IT group to design reporting analysis tools for internal and external use;
  • Working with the technical team to establish protocols to extract data in a standardized process from a variety of data sources;
  • Analyzing large amounts of data to provide concise, targeted reports for internal and external clients;
  • Creating solutions for clients (internal and external) in a number of formats, including Excel, Crystal Reports, Business Objects Enterprise; and
  • Training of end users of the analytical tools developed by the Business Intelligence team.
 
 
Position Requirements:
  • Min 3 years experience in similar Business intelligence position(s);
  • Minimum 2 years experience with Business Objects reporting solutions;
  • Experience with pharmaceutical sales data vendors;
  • Advanced working knowledge with MS Excel, MS PowerPoint, MS Word, SQL, Business Objects;
  • Ability to read data models and comprehend database structures and relationships;
  • Strong oral and written presentation skills;
  • Strong ability to gather and analyze report requirements and translate into technical designs;
  • Problem solver that can work both independently and as a team member;
  • Must possess strong analytical and problem-solving skills;
  • Excellent client communications skills;
  • Works well cross-functionally and within a small team; and
  • Excellent team player, and is not afraid to offer feedback.

 

 

Bilingual Reimbursement Specialist
 
Position type:      Full time, Permanent
Location:             Burlington, ON
Work schedule:   Flexible within hours of operation: Monday-Friday 8am-8pm
               
Reporting to the Program Manager, the Reimbursement Specialist is responsible for undertaking the management of specific projects or cases assigned to him/her with regards to reimbursement, within the Reimbursement and/or Specialty Services department. The Reimbursement Specialist is responsible for overall management of their patient cases.
 
 
Responsibilities:
  • Coordinate and manage all aspects required in order to obtain prescription drug coverage for patients;
  • Coordinate cases with insurance companies, physician’ offices and healthcare professionals in order to maximize reimbursement solutions;
  • Coordinate documents, submissions and all related paperwork to insurance companies, public/federal funding programs;
  • Implement Financial Means Test as required in an effort to maximize patient’s prescription drug coverage;
  • Coordinate pharmacy processes required once funding has been obtained; and
  • Acquire in depth knowledge of public private and federal funding mechanisms.
 
 
Position Requirements:
  • University degree or College diploma in a related industry;
  • Bilingual (French & English) strongly preferred;
  • Professional / courteous / efficient telephone manner;
  • Strong ability to multi-task;
  • Must be detailed-oriented and organized;
  • Ability to work under pressure;
  • Demonstrated competency with Microsoft office products, including Outlook, Word and Excel;
  • Experience in health care and/or customer service is an asset;
  • Experience with reimbursement programs also an asset; and
  • Experience in the insurance industry is also an asset.
Administrative Assistant
Position type:      Full time, Permanent
Location:             Burlington, ON
Work schedule:   Flexible within hours of operation: Monday-Friday 8am-8pm
               
The Patient Access Centre Administrative Assistant is responsible for the overall administrative needs of a program, either for specific projects or specific cases as assigned to him/her, within the Specialty Services Department. The PAC Administrative Assistant is responsible for providing support to Health & Wellness Caseworkers, Caseworkers, Reimbursement Specialists and Managers.
 
 
Responsibilities:
  • Coordinating and assisting with the assembly of protocol binders and other required materials;
  • Coordinating and assisting with the assembly and shipment of clinic binders and other required materials to field nurse staff;
  • Coordinating and assisting with the assembly and shipment of information packages and other required materials to patients;
  • Coordinating and assisting with the assembly and shipment of information packages and other required materials to physicians and other healthcare professionals;
  • Data entry into program specific databases;
  • Order entry;
  • Sorting Data for reports;
  • Faxing of documents;
  • Sorting of incoming faxes and documents; and
  • Filing.
 
 
Position Requirements:
  • A minimum of two (2) years experience in an administrative role;
  • Demonstrated ability to multitask;
  • Demonstrated competency with Microsoft office products, including Outlook, Word and Excel;
  • Proven organizational skills; and
  • Experience in the medical and/or pharmaceutical field(s) is an asset;
  • Bilingualism (English/French) is required

 

Information Systems Administrator
Position type:        Full-time
Location:               Ville St-Laurent, QC
Work schedule:  Flexible within hours of operation: Monday-Friday 8am-8pm
               
Under general direction of the IT Manager, contributes to all facets of the Information Technology management with emphasis placed upon user support, application management, data management, network management, hardware and software configuration and installation. Responsible for the user’s computing experience.
 
KEY RESPONSIBILITIES:
  • Responsible for installation, configuration, and maintenance of the organization’s LAN servers, workstations, and telecommunication systems
  • Responsible for the installation, configuration, and administration of all file, application, print, web, database server, and file/data backup systems and processes.
  • Provides support for hardware, software, telecommunications, and network problems and standard user related issues.
  • Responsible for management of facilities managed by the Information Technology team such as data center cooling, backup power, and user workspace setup and management.
  • Ensures company associates are properly trained on both software and hardware managed by the Information Technology team.
  • Acts as primary organizational interface with vendors and provides internal analysis and support.
  • Supports development of technical standards and application uses.
  • Provides on-call support and problem report troubleshooting and resolution on a rotation basis.
  • Develops, tests and executes diagnostics and disaster recovery plans in order to safeguard the integrity of all information systems.
  • Provides management with a status of work in progress on a frequency defined by management.
  • Ensures all work is performed to meet customer satisfaction standards and requirements.
  • Performs related duties as assigned.
 
 
ROLE REQUIREMENTS:
  • Strong understanding of system and telecommunication hardware and emerging technologies
  • Strong knowledge of software and ability to support users
  • Detailed knowledge of network solutions and systems
  • Good analytical and problem solving skills
  • Good interpersonal skills; effective team player
  • Good analytical skills
  • Ability to communicate effectively in English and French (oral and written)
  • Ability to clearly articulate directives to associates
  • Ability to work in a fast paced, rapidly evolving technology environment
  • Ability to prioritize work load and consistently meet deadlines; ability to multi-task
  • Strong organizational skills; attention to detail
 
PREFERRED TECHNOLOGY EXPERIENCE:
  • Installation, configuration, administration of Windows NT, 2000, XP, Windows Server 2000, 2003
  • Configuration and administration of Windows Networking and Active Directory.
  • Administration of IP Telephony Systems including IVR and ACD management. Interactive Intelligence System experience preferred.
  • Installation and basic administration of SQL Server 2000, 2005
  • Configuration and administration of ODBC, .Net, and Visual Basic applications (optional)
 
EXPERIENCE AND EDUCATIONAL REQUIREMENTS:
Requires training in fields such as business administration, computer sciences or similar vocations generally obtained through completion of a four year Bachelor’s Degree program or equivalent combination of experience and education. Normally requires a minimum of four (4) years related and progressively responsible experience; relevant Microsoft certifications preferred.

 

 

 

 

 
INNOMAR OFFERS:
  • Growth!
  • Competitive Compensation & Benefits Packages!
  • Flexible Hours!
  • A Dynamic, Energetic Working Environment!
  • Opportunities for Advancement!
 
 
HOW TO APPLY:
Please send resumes to careers@innomar-strategies.com or fax to 905‑681-9598
 
 
Thank you for your interest in Innomar Strategies. We are an equal opportunity employer.
 
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